About

I am a husband, father, friend, coach, helper and technology lover. Having had the privileges of going to school and working in environments that pushed the envelope on technology, I have been playing with computers and electronics for over 15 years. I treat technology as a tool for solving problems and have shown a great ability, and in fact love, for learning new technologies as the need arises. I am never afraid to get my hands dirty in learning something new. I have configured a VOIP system, written numerous websites and done mass ghosting.

Throughout my schooling, I had wonderful mentors who have taught me the value of problem solving; one of which greatly impacted the way that I am today. This incredible mentor taught me to think outside the box and find the answers myself using all the resources available. Now back then as a student that sounded a little bizarre, but today I realized it was the best real life training I could have ever had; preparing me for the real world where today I'm often told "You're so resourceful Dominic, you seem to be able to do it all".

Skills

Overview

  • Over 13 years in IT experience
  • Over 13 years in customer service
  • Techie with social skills
  • Excellent organizational skills
  • Effective communicator
  • Team player that can also work independently
  • Very resourceful and reliable
  • Self learner and motivated
  • Self drive to help others
  • Advanced internet research skills
  • Knowledgeable in Common Look and Feel, Design principals, Writing and Designing for the Web and Web 2.0
  • Drupal and WordPress CMS experience

Software

  • Microsoft (2000-2007): Word, Excel, PowerPoint, Outlook, Internet Explorer, FrontPage, Access
  • Mozilla Firefox
  • Google Chrome
  • Notepad++
  • FileZilla
  • VMware Player
  • Adobe: Photoshop, Acrobat, Illustrator, Dreamweaver, Flash

Programming

  • JavaScript (including jQuery)
  • PHP
  • ASP
  • XHTML
  • CSS

Hardware

  • Routers (wireless and wired) including proper network configuration
  • Scanners and Printers including network printers
  • All internal computer components
  • Home theatre systems, including: Plasmas, LCDs, Speakers, Receivers, DVD, VCR, CD players, Multi zone audio and video, Custom automation programming and installation
  • Troubleshooting

Databases

  • MS Access
  • MySQL

Operating Systems

  • Linux: Ubuntu, CentOS
  • Microsoft Windows: 2000, Server 2000, XP, Vista

Language

  • Oral: English & French
  • Written: English & French

Other

  • Reliable Security Clearance (PWGSC)

Education

  • Trained by ctc TrainCanada in Microsoft Word, Excel, PowerPoint, Outlook, Access, Flash and PHP
  • Performance Management - Common Sense Selling
  • Trained in sales and electronics by: Alpine Electronics, MB Quart, Pioneer, Sony, Definitive Technology, Canton, Panasonic and more
  • Algonquin College (Computer Engineering)
  • St. Peter’s High school diploma

Achievements

  • 2009 – Present: Volunteer Webmaster for the new RUSC website (release date Sept/Oct 2009)
  • 2008 – Present: Volunteer Soccer coach for RUSC U5/U7
  • 2005 – Present: Self maintained and hosting of websites
  • 2002 – 2004: Top 20 Alpine sales person in Canada
  • 1999 – 2004: MB Quart Product Trained certification
  • 1999 – 2004: Alpine Electronics of Canada Product Trained Specialist Certification
  • 1997 – 1998: Bank of Montreal Technology Award
  • 1996 – 1998: Design and Technology Award

Experience

WORKPLACE INSTITUTE

Director of IT/Trainer Nov. '09 – Present

Implementation and management of all IT systems (VoIP, Networks, Email, Web Servers), creation of all company templates and brand identity, web development and maintenance, development and implementations of proprietary company web based contact management system, reports and analysis, fast paced environment, problem solving, MS Office trainer, technical support, classroom/office setup and trouble shooting, creation of marketing collateral, standardized all documents with company brand identity and CLF (letters, faxes, proposals, RFSO, contracts), managed contractor assignments, created company catalogue, pamphlet and display booth banners. Direct contact to/managed suppliers, contractors, instructors, and clients. Account Manager for room rental sales/service for government exams and competitions.

All implementations/systems used the most cost effective method possible. In most situations, the implementations involved using open source technologies to save expenses on costly software/hardware/services (phone system – self hosted and maintained VoIP, classroom imaging software/system, Linux servers).

KAWARTHA LAKES ANIMAL CHIROPRACTICS

Brand Identity (Freelance) Sept. '08 – Jun.'09

Designed the company logo and brand identity that best represented the client’s business. Created logo, letterhead, invoice template and business cards.

JAMIESON CHIROPRATICS

Brand Identity/ Website Developer (Freelance) Aug. '08 – Sep.'08

Designed the company logo and brand identity that best represented the client’s business. Created logo, letterhead, invoice template, business cards and basic website. The domain was purchased by me and is hosted and maintained on my own server.

EPICUREAN - YVONNE ANDERSON

Website Developer (Freelance) Jan. '06 – Present

Development of a personal website. Creation of a custom website layout, graphics and a custom administration layout. The website was developed using a customized WordPress CMS, allowing the client to have full control over the content on the site. The website includes custom JavaScript rotating banner and website statistics along with a photo gallery. The client requested many custom pages that required a lot of manipulation of provided data, by the client, to integrate it into the website design. This involved extensive use of hand coding and data manipulation using formulas in Excel. The website is hosted and maintained on my own server for this client.

CTC TRAINCANADA

Senior Account Manager Jan. '05 – Nov.'09

Sales, customer service, fax outs, marketing initiatives, development and implementations, reports and analysis, client meetings, fast paced, problem solving, data entry, technical support via phone, email and direct, classroom setup and trouble shooting, creation of multiple marketing presentations, documents and sales tools that have been implemented nationally throughout the organization.

STEREO PLUS & DESIGN

Car & Home Audio Specialist Aug. '99 – Dec. '04

Sales, web page creation/ design, product service, customer service, product orders, Co-op trainer, radio ad creation (in conjunction with Hot 89.9/The Bear), custom installations, product organization and layout, and computer systems technician.

LOEB FALLINGBROOK

P.O.S. System Technician / Front End Supervisor July '95 – Aug. '99

Responsible for correct product prices, supervision of approximately 20 employees, Worked in conjunction with Store Manager and Owner to ensure proper customer satisfaction, responsible for new employee training.

DND - CANEX

Summer Student Employment July '98 – Aug. '98

Data entry and reporting with MS Word/Excel for all the weekly sales of all the Canex locations in Canada. Reported directly to the Director.

NORTEL (BELL NORTHERN RESEARCH)

Co-op Student Jan. '98 – June '98

Web page design (co-op) for two internal fiber optics divisions

STEREO PLUS ORLEANS

Web Developer June '97 – Dec. '98

Web page design

References

Available upon request.